SSL 256-bit Secured Updated: January 2026 Fully in English

Hzy Privacy Policy — full details on how your personal information is kept secure

Your privacy comes first at hzy. This policy clearly explains what information is collected, why it is collected, how it is used, and what your rights are.

🔐
Your Data
Complete
Secure
hzy's Commitment
Encrypted256-bit SSL
Not soldNot to Third Parties
Your ControlRight to Delete Your Information
Last UpdatedJanuary 2026
Key highlights of the hzy Privacy Policy

Hzy's six core commitments to protecting your data

Minimal Data Collection

Hzy collects only the information necessary to provide its services. No unnecessary data is ever requested.

Maximum Security

Your data is secured with 256-bit SSL encryption, firewalls, and regular security audits.

Never Sold to Third Parties

Your personal data will never be sold to advertisers or third parties.

Full Control Yours

View, correct, or request deletion of your personal data — full control is in your hands.

Transparent Cookie Policy

Hzy is fully transparent about its use of cookies. You will always be clearly informed about which cookies are used and why.

Respect for Privacy

Your gaming history, transactions, and personal preferences will never be made public.

Document Information
Version2.4
ActiveJan 2026
Next ReviewJuly 2026
ApplicableAll Members
Privacy Team
Live Chat: 24/7
Response Time: 48 Hours
1

Introduction — Why You Should Read This Policy

This Privacy Policy explains in detail how personal information you provide — or that we collect — through the hzy.bar website and all its services is managed.

Hzy believes your data belongs to you — not to us. We only use it to provide you with a better experience, and your data is never used without your consent.

By using the hzy platform, you agree to the terms of this Privacy Policy. If you have any questions, please reach out to our support team.

This policy applies solely to the hzy.bar website and app. Third-party payment gateways and game providers are governed by their own separate privacy policies.

2

Types of Information Collected

Hzy collects information in two ways — what you provide directly, and what is gathered automatically when you use the platform.

What you provide directly:

  • Identity Information: Full name, date of birth, national ID number (for KYC verification)
  • Contact information: Mobile number, email address
  • Financial Information: Payment method details (bKash number, bank account) — fully encrypted
  • Password: Stored in hashed form — not visible to anyone

Automatically collected information:

  • Device Information: Device type, operating system, browser version
  • Log data: Login time, IP address (for security purposes)
  • Gaming Activity: Game history, betting patterns (for fraud prevention)
  • Transaction history: Deposit & Withdrawal Records

Hzy never stores your password in plain text. All passwords are encrypted using industry-standard hashing methods.

Type of Information Reason for Collection Mandatory?
Name & Date of Birth Age Verification & KYC Yes
Mobile number Account Verification & Support Yes
Payment Information Transaction Processing Yes (on deposit)
IP Address Security & Fraud Prevention Automatic
Gaming History Service Quality Improvement Automatic
3

How Your Data Is Used

Hzy uses your information solely for specific, legitimate purposes. There are no hidden agendas — every reason for using your data is clearly stated here.

  • Account Management: Registration, login, password reset, and account security.
  • Transaction processing: Processing deposits, handling withdrawals, and confirming transactions.
  • Service quality improvement: Analyzing user experience to improve the platform.
  • Ensuring Security: Preventing fraud, money laundering, and other illegal activities.
  • Contact: Important updates, security alerts, and support delivery.
  • Legal Obligations: Meeting regulatory and compliance requirements.

Hzy never sells your data to third parties for marketing or advertising purposes. You can opt out of promotional emails or SMS at any time.

4

Who Your Data Is Shared With

Hzy does not generally share your information with others. However, sharing may occur in a limited number of circumstances:

  • Payment Provider: Only the information required to process payments via bKash, Nagad, Rocket, and similar services is transmitted.
  • Game Provider: For certain games, limited data may be shared with the relevant game provider.
  • Legal Authorities: When required by court order or legal investigation.
  • Anti-Fraud Services: With dedicated security partners for fraud prevention.

All third parties working with hzy operate under strict confidentiality agreements. They may only use your information for the specified purposes.

5

Cookies & Tracking Technologies

The hzy platform uses cookies and similar technologies to enhance your experience. Cookies are small text files stored in your browser.

Types of cookies hzy uses:

  • Essential Cookies: To maintain your login session — disabling these cookies may prevent the site from functioning properly.
  • Performance Cookies: To measure page load times and overall platform performance.
  • Functional Cookies: To remember your preferred language and settings.
  • Analytics cookies: To understand which pages are used most frequently (without collecting personal data).

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain features of the platform.

6

Data Storage, Retention Periods & Security Measures

Hzy retains your data only for as long as necessary. Your information is kept while your account remains active. After account closure, data may be retained for up to 5 years to meet legal obligations.

Security Measures:

256-bit SSL Encryption
Advanced Firewall Protection
24/7 Security Monitoring
Regular Security Audits
Two-Factor Authentication
Secure Data Centers

In the event of a security breach, hzy will notify you within the timeframe required by law.

7

Your Rights — You Are in Control of Your Data

You have full rights over your data on hzy. You may exercise any of the following rights at any time:

Right to Access

You may request to view the information hzy holds about you.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to Erasure

You may request deletion of your data where there is no legal obligation to retain it.

Right to Restrict Processing

You may request that we restrict the use of your data for specific purposes.

Right to Data Portability

You can receive your data in a structured format or request that it be transferred.

Right to Object

You have the right to object to certain types of data processing.

To exercise any of these rights, contact the hzy privacy team. Requests are typically responded to within 48 hours.

8

Protection of Children's Privacy

Hzy strictly does not provide services to anyone under the age of 18. You must be at least 18 years old to register on hzy.

If a minor has created an account using false information, hzy will immediately close that account and delete all associated data upon becoming aware of it.

If you believe a child's information has been collected by mistake, please contact hzy support immediately. We will take swift action.

9

Privacy Policy Updates

Hzy may update this Privacy Policy from time to time. When changes are made, the "Last Updated" date at the top of this page will be revised accordingly.

For significant changes, a notice will be posted on the platform and you may also be informed via SMS or push notification. That said, it's good practice to check this page periodically on your own.

Continued use of hzy after any changes takes effect will be considered your acceptance of the updated policy.

10

Contact & Complaints

For any privacy-related questions, requests, or complaints, please reach out to hzy's Privacy Team. We're always here to help.

The quickest way to reach us is via Live Chat — responses are typically within 2 minutes. For email enquiries, we aim to respond within 48 hours.

Hzy respects your right to privacy. We are committed to handling your requests promptly and professionally.

General Privacy Inquiries

Yes, hzy employs industry-leading security measures. Your data is protected through 256-bit SSL encryption, firewalls, 24/7 monitoring, and regular security audits. We also encourage you to use a strong password and enable two-factor authentication for added protection.

Most personal data is deleted upon account closure. However, transaction history and identity information may be retained for up to 5 years due to legal obligations. You may contact support to request data deletion.

No, hzy never shares your gaming history or habits with others. Your personal gaming data is kept strictly confidential — it is only used in a limited capacity for security and fraud prevention purposes.

Contact hzy via live chat or email to request access to your information. Once your identity is verified, a summary of your data will be provided within 48 hours.

Your privacy is protected — join with confidence!

Your information is completely safe with hzy. Register today and enjoy Bangladesh's most trusted gaming platform.

  • Full Encrypted Data Protection
  • Your data is never sold to third parties
  • You Have Full Control Over Your Data
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